Renting a chatbot vs owning an AI agent
The difference never comes up while things are going well. It comes up the day you want to leave.
Read more →
Ownership
Cost
What an AI agent costs over three years
Two ways of paying for the same work. One looks cheaper on the first invoice and stops looking cheaper around month eight.
Read more →
Limits
What an AI agent cannot do
The honest list, written by someone who sells them, which is exactly why it is worth reading.
Read more →
Language
How good is an AI agent's Norwegian, really
Good enough to answer your customers. Not good enough to leave alone with your brand voice on day one.
Read more →
Before you start
What you need ready before an AI agent is worth installing
Four things. Without them no agent works, whoever builds it and whatever you pay.
Read more →
Scope
The agent answers. The system resolves.
A chatbot ends the conversation. It does not end the work. That gap is where most of the disappointment lives.
Read more →
Hours
What manual work is actually costing you
One area, one week, one sheet. The number at the end surprises most people, and rarely in the direction they expect.
Read more →
Criteria
What work a system can take over, and what it cannot
One question, asked of one task at a time. Answer it honestly and you can sort your own list.
Read more →
Your team
Nobody is replaced. The busywork is.
The fear turns up in the room before you do. Pretending it is not there is how these projects quietly fail.
Read more →