An AI infrastructure that knows your business and answers on your channels: web, Messenger and Instagram. It lives in your accounts, checks your actual systems and hands the conversation to a person when it should.
It works until you cannot keep up. Whoever asks at ten on a Sunday night gets no answer until Monday, and half of them have already bought somewhere else.
All it does is recite. It does not look up an order, does not check availability, does not book anything. It replies, but it does not resolve, and that is where you lose the sale.
More than 250,000 kroner a year, every year. And it still does not cover the nights, the weekends or the holidays.
The goal is not that you stop talking to your customers, it is that you only talk when it is worth your time.
That is the difference between a chatbot and a system, and it is the only one your customer cares about.
It checks the real status of an order, looks at availability, books a slot, registers a lead. With your data, in real time.
It is built from your real information: shipping, returns, catalogue, opening hours, the way you speak. Not from a generic template.
When it is not sure, or when the customer gets upset, it hands the conversation to a person without the customer noticing the jump.
It does not matter where they write from. All your conversations in the same panel. No more jumping between apps.
Every conversation arrives with its contact details and its context, and it stays saved. Next time they write, you already know who they are and what they asked.
Every month, an automatic report with what people asked, where the agent fell short and what is worth adjusting.
Your agent system can take on very different jobs.
Answers your customers on your channels, resolves using your tools and hands over to a person when it should.
Answers questions about how your company works: procedures, catalogue, terms, documentation. It can be internal for your team or open to your customers.
Learns how the best people on your team sell and applies their way of doing it: recommends, handles objections and leaves the customer ready to close, or closes it itself.
Before you decide anything, we build you a trial agent for your business. It arrives ready for you to open it and ask whatever you want, including the things you think will break it. Free and with no commitment.
It queries your real tools. This is what no off-the-shelf chat does.
You see your agent and you know what can be automated before paying anything.
Fill in the form with information about your company and we get in touch to prepare your demo.
We build you an agent with your own business inside so you can try it. Free and with no commitment.
We analyse your real conversations and tell you exactly what share of your messages can be resolved on their own.
Usually between 5 and 8 weeks. The exact timeline is confirmed after the audit.
The system is built around your business, so during development we will need to ask you things. They are not endless meetings, but you do need to be reachable while the project lasts.
The server and the artificial intelligence are in your name and on your invoices. We build it and hand you the keys.
No subscription to renew, no licence to expire. The only thing you pay every month is the server and the AI, straight to the provider. We take no cut.
We leave you guides on how to maintain it: what to update, how often and what not to touch. And if you would rather not deal with it, tell us and we do it.
It is the difference between renting a chatbot and owning your own AI infrastructure with your professional customer service agent.
After the audit we agree on a list of what your agent has to resolve on its own. If anything on that list is left out, we keep working until it is done, at no cost to you.
Every solution is quoted after the audit, because the work depends on how many systems have to be connected and how much information has to be loaded in. A part-time customer service employee costs more than 250,000 kroner a year, every year.
Fill in the form with information about your company. If it fits, we get back to you and prepare a free demo of your own agent. If it does not fit, we tell you straight.
ApplyTell us what your business is like and what you need, and we will get back to you.